Privacy Policy Skip to main content

Privacy Policy

Last Updated: September 14, 2026

Wildlight Oasis (“Wildlight Oasis,” “we,” “us,” or “our”) is operated by JCS Real Estate NC LLC. We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, make a reservation, communicate with us, sign up for marketing communications, or otherwise interact with Wildlight Oasis.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.



Information We Collect


We may collect personal information that you provide directly to us, including:
-Name
-Email address
-Phone number
-Billing and reservation information
-Stay dates and guest information
-Communications and requests you send to us
-Marketing preferences and consent
-Information provided in connection with rental agreements, waivers, or guest verification
-Other information you voluntarily provide

When you make a reservation, payment information may be collected and processed by our third-party payment processor. We do not necessarily receive or store your complete payment card information.

We may also automatically collect certain information when you use our website, such as your IP address, browser and device information, pages viewed, referring pages, approximate location derived from your IP address, and information about how you interact with our website.


How We Use Your Information


We may use the information we collect to:
-Process and manage reservations and payments
-Communicate with you before, during, and after your stay
-Provide customer service and respond to questions or requests
-Send reservation confirmations, arrival information, reminders, and other stay-related communications
-Administer rental agreements, waivers, guest verification, and property policies
-Send newsletters, special offers, updates, or promotional communications when you have consented to receive them
-Improve our website, guest experience, services, and marketing
-Understand website traffic and visitor behavior
-Measure the effectiveness of advertising and marketing campaigns
-Detect and prevent fraud, misuse, or security issues
-Comply with legal, tax, accounting, and regulatory obligations
-Protect our rights, property, guests, and business


Reservations, Payments & Third-Party Service Providers


We use third-party platforms and service providers to help operate our website, reservations, payments, guest communications, marketing, property management, and other business functions.

These providers may include booking and property-management platforms, payment processors such as Stripe, customer relationship management and communications platforms, website providers, analytics services, advertising platforms, guest-verification services, and other technology providers.

These providers may receive or process personal information as necessary to perform services on our behalf and may maintain their own privacy policies and practices.

We encourage you to review the privacy policies of third-party services you interact with.


Cookies, Analytics & Advertising Technologies


Our website and third-party service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand how visitors use the site, measure performance, and support our marketing efforts.

For example, we may use technologies such as the Meta Pixel to understand website activity, measure advertising effectiveness, build audiences, and deliver or improve relevant advertising.

Information collected through these technologies may include device and browser information, IP address, pages visited, actions taken on the website, referral information, and similar usage data.

We may add, remove, or change analytics and advertising providers over time as our business and website evolve.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies. You may also be able to control cookies through your browser settings or available cookie-preference tools.


Email Marketing


If you choose to join the Wildlight Oasis email list or otherwise consent to marketing emails, we may send you news, special offers, information about new stays, and other promotional content.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Unsubscribing from marketing communications will not prevent us from sending necessary transactional or reservation-related messages regarding an existing or past booking.


Text Messages (SMS/MMS)


We may use text messaging to communicate with guests and prospective guests.

Reservation and customer-care messages may include booking confirmations, reminders, arrival information, reservation updates, in-stay communications, and responses to guest questions.

If you separately opt in to marketing or promotional text messages, we may send you special offers, updates, announcements, and other promotional messages, which may be sent using automated technology.

Consent to receive marketing text messages is not a condition of making a reservation or purchase.

Message frequency may vary. Message and data rates may apply. You may opt out of marketing text messages at any time by replying STOP. You may reply HELP for assistance or contact us using the information below.

We do not sell your mobile phone number or SMS opt-in information. Mobile opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes. We may share information with service providers as necessary to operate and deliver our messaging services.


How We Share Information


We do not sell your personal information for money.

We may share personal information with trusted third parties when reasonably necessary to operate Wildlight Oasis, including:
-Website and booking-platform providers
-Property-management and guest-communication providers
-Payment processors
-Email and SMS service providers
-Analytics and advertising providers
-Guest-verification, rental-agreement, or waiver providers
-Professional advisers such as accountants, attorneys, or insurers
-Government agencies, law enforcement, courts, or other parties when required by law or reasonably necessary to protect our legal rights

Some privacy laws define certain advertising-related disclosures more broadly as a “sale,” “sharing,” or targeted advertising even when no money changes hands. Where applicable, you may have rights to opt out of those activities.

We may also disclose information in connection with a merger, acquisition, financing, sale, restructuring, or other transfer of all or part of our business or assets.


Data Security


We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.


Data Retention


We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.


Your Privacy Choices & Rights


Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the ability to request access to, correction of, deletion of, or information about certain personal information we maintain.

You may also have the right to opt out of certain marketing communications or advertising-related data practices.

To submit a privacy request, contact us at info@wildlightoasis.com. We may need to verify your identity before completing certain requests.

You can unsubscribe from marketing emails using the link contained in those messages and opt out of promotional text messages by replying STOP.


Third-Party Links


Our website may contain links to websites or services operated by third parties.

Wildlight Oasis is not responsible for the content, security, or privacy practices of third-party websites or services. When you leave our website, the privacy policy of the third party will govern your interaction with that service.


Children's Privacy


Wildlight Oasis does not knowingly collect personal information online from children under the age of 13.

Our current Woodland Mirrorhaus guest experience is intended for adults, but our website is not directed to children under 13. If we learn that we have knowingly collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.


Changes to This Privacy Policy


We may update this Privacy Policy periodically to reflect changes in our business, website, services, technology, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.


Contact Us


If you have questions about this Privacy Policy or our privacy practices, please contact:

Wildlight Oasis
Operated by JCS Real Estate NC LLC
4030 Wake Forest Road, Suite 349
Raleigh, NC 27609
Email: info@wildlightoasis.com
Phone: 984-254-6767